Cookie Policy
Last updated: December 2024
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and improving our services to better meet your cleaning service needs.
At SparkBright Cleaning Agency, we use cookies to enhance your browsing experience, understand your preferences, and deliver personalized content related to our professional cleaning services in Wimbledon and surrounding areas.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off in our systems.
- Session management cookies that keep you logged in while browsing
- Security cookies that protect against fraud and abuse
- Load balancing cookies that ensure smooth website performance
- Contact form functionality cookies for booking inquiries
Analytical/Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Google Analytics tracking for website usage statistics
- Page performance monitoring to improve load times
- User journey tracking to optimize our service offerings
- A/B testing cookies for website improvements
Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalization.
- Remembering your service preferences and requirements
- Storing your location for more relevant service information
- Language preference cookies for multilingual support
- Service history cookies for repeat customers
Marketing/Targeting Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests.
- Google Ads remarketing cookies for relevant service promotions
- Facebook pixel tracking for social media advertising
- Service recommendation cookies based on browsing behavior
- Customer satisfaction survey invitations
How We Use Your Data
The information we collect through cookies helps us understand your cleaning service needs and preferences. This data enables us to:
Personalize Your Experience
- • Show relevant cleaning services for your area
- • Remember your service preferences
- • Provide tailored cleaning recommendations
- • Customize content based on your interests
Improve Our Services
- • Analyze website usage patterns
- • Optimize page load times and functionality
- • Develop new services based on customer needs
- • Enhance booking and contact processes
Managing Your Cookie Preferences
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can:
- • View cookies stored on your device
- • Delete cookies individually or all at once
- • Block cookies from specific websites
- • Set preferences for different cookie types
Cookie Management Tools
We provide a cookie consent banner when you first visit our site, allowing you to:
- • Accept all cookies for the full experience
- • Reject non-essential cookies
- • Customize your cookie preferences
- • Change your preferences at any time
Opt-Out Tools
For third-party cookies, you can use industry opt-out tools:
- • Google Analytics Opt-out Browser Add-on
- • Facebook Ad Preferences
- • Network Advertising Initiative opt-outs
- • Your Online Choices (EU)
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use several external services that may set cookies:
Analytics Services
- Google Analytics: Website usage tracking and reporting
- Hotjar: User behavior analysis and heatmaps
- Mixpanel: Event tracking and user analytics
Marketing Services
- Google Ads: Remarketing and conversion tracking
- Facebook Pixel: Social media advertising
- Mailchimp: Email marketing and newsletters
Data Retention
We retain cookie data only for as long as necessary to fulfill the purposes outlined in this policy:
- • Session cookies: Deleted when you close your browser
- • Persistent cookies: Stored for periods ranging from 30 days to 2 years
- • Analytics data: Aggregated data retained for up to 26 months
- • Marketing data: Retained according to individual service policies
You can delete cookies at any time through your browser settings, which will remove stored preferences and tracking data.
Your Rights
Under UK and EU data protection laws, you have certain rights regarding your personal data collected through cookies:
Access Rights
- • Right to access your personal data
- • Right to know what data we collect
- • Right to receive a copy of your data
- • Right to data portability
Control Rights
- • Right to rectification of inaccurate data
- • Right to erasure (right to be forgotten)
- • Right to restrict processing
- • Right to object to processing
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:
- • Update the "Last updated" date at the top of this policy
- • Notify you of significant changes via email or website notice
- • Provide a summary of key changes when appropriate
- • Maintain previous versions for reference when possible
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.
Contact Us
If you have any questions about our Cookie Policy or how we use cookies, please contact us:
Contact Information
SparkBright Cleaning Agency
145 High Street, Wimbledon, London SW19 5EG
United Kingdom
Phone: +44 20 8879 0245
Email: [email protected]
Business Hours
Monday - Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: Closed
Related Documents
This Cookie Policy works in conjunction with our other privacy and legal documents: